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North Country Children's Clinic outgrows its walls

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CNY/NNY/S. Tier: North Country Children's Clinic outgrows its walls
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An expansion is in the works for one clinic in the North Country. After adding adult services at the North Country Children's Clinic, not only do the patients needs more space, but also the staff. YNN's Carmella Mataloni tells us how directors plan to make room.

WATERTOWN, N.Y. -- In June of 2012, the North Country Children's Clinic became a federally qualified health center. As a result, they needed to add more services.

"We are required to provide a comprehensive service here. We have provided mental health, so that is not a new service. The new part is that we are serving adults," said Janice Charles, Interim Executive Director.

The Adult Clinic opened its doors in October of last year. However, as the clinic grew, so did the need for more space. That's where the administration and office staff space came in.

"We are absolutely crowded. Our administration is tight and our staff has just been wonderful," said Director of Marketing Elaine Garvey.

Directors say that space is so tight here that not one person has their own office. Like in here where six people have to share the space. That will all change now that those staff members will finally be relocating. The empty space will provide more exams rooms and other services, like substance abuse and nutrition counseling.

"We are like four to six weeks out right now in scheduling non-emergent new patients and so that's why we need to have some more exam rooms and more office space," said Charles.

Along with the expansion will be a name change, since they are servicing an entire population.

"We want our name to signify what we are really doing and if we are just a children's clinic, it sounds like only children can come here," said Charles.

Directors are keeping the new name and expansion location under wraps, but hope to have their staff moved in by April. ClientIP:, UserAgent: CCBot/2.0 ( Profile: TWCSAMLSP